Privacy Policy
Last updated: 18 September 2026
Bherson, available at bherson.com ("Bherson", "we", "us" or "our"), is committed to handling personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how it may be used or shared, and the choices available to you.
1. Information We Collect
We may collect information in the following categories:
- Information you provide: street address, city, postal code, home-ownership status, first and last name, email address, phone number, preferred contact method, enquiry source, message content, and consent selections.
- Technical and usage information: IP address, browser and device information, referring page, landing-page URL, date and time of submission, and similar technical information used for security, attribution and website operation.
- Advertising and campaign parameters: where present in the URL, we may retain campaign or click identifiers, UTM parameters and similar referral information.
- Cookies and similar technologies: we may use cookies or comparable browser technologies for essential functionality, analytics, attribution or performance measurement.
2. How We Use Information
We may use information we collect to:
- receive, review and process solar assessment or service enquiries;
- contact you using the contact details and preferred method you provide;
- refer your enquiry to selected solar installers, solar service providers or other relevant service partners;
- provide customer support and respond to privacy or website questions;
- detect spam, abuse, fraud or technical problems;
- measure advertising, referral and website performance;
- improve site usability, content and services; and
- comply with legal or regulatory obligations that apply to us.
3. Sharing of Information
When you submit a solar assessment request and provide the required consent, we may share the information you submitted with selected third-party solar service providers or partners for the purpose of responding to your request. Those third parties are responsible for their own privacy practices after they receive information.
We may also disclose information to service providers that support our hosting, security, analytics, communications or technical operations, or where disclosure is required by law, legal process, or to protect users, our website or our rights.
4. Lead Storage and Security
Submitted leads are stored on our server using access controls intended to prevent public access to the underlying lead storage files. We use reasonable administrative and technical safeguards appropriate to the nature of the information. However, no internet transmission or storage system can be guaranteed to be completely secure.
5. Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including enquiry handling, recordkeeping, fraud prevention, contractual needs and legal obligations. Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
6. Your Choices and Privacy Requests
Subject to applicable law, you may ask us about personal information we hold about you, request corrections, or request deletion or withdrawal of consent where appropriate. To make a privacy request, contact [email protected]. We may need to verify your identity before completing certain requests.
7. Cookies and Browser Controls
You can control or delete cookies using your browser settings. Disabling certain cookies may affect website functionality or our ability to measure the source of an enquiry.
8. Third-Party Links
Our website may contain links to third-party websites. We do not control those websites and are not responsible for their content or privacy practices. Review the privacy policy of any third-party site before providing personal information.
9. Children’s Privacy
This website is intended for adults and is not directed to children. We do not knowingly solicit personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The revision date at the top of this page indicates when the current version was last updated.
11. Contact Us
For privacy questions or requests:
Bherson
201 James St N
Hamilton, Ontario L8R 2L2
Canada
[email protected]
(905) 528-5548